It is advised for users to make use of the eftsure email verification function, when a payee record has failed to pass the eftsure systematic verification process or the associated payee bank is not available to give confirmation of the payee's disclosed bank details. These payee records can be identified with having a red thumb.
1. Select the "Payees" option from the "Customer Options" ribbon.
2. Select option on the right of the associated payee record.
3. Review the email address and select "Send Verification Email Now". The payee will then receive an email to log onto the eftsure portal and complete the required verification steps.