Duplicates - After scanning a payment file, payee reference codes which have the same bank account number and branch code will be listed together in the "Payees" section.
Orange Thumb Alert 
- This indicates the payee is not yet verified.
Red Thumb Alert 
- This indicates there is a problem with the payment record that needs review.
Not Found in Payee File 
- This indicates the payee has not been onboarded and does not exist in the payees list.
Actions to take to manage alerts:
1. Records which already have been onboarded or exist in your payees list:
- These records will display a
Manage Payee option on the right of the record result and when opening the record to view the detail. - Selecting this option will filter the record in the Payees section, where action functions are available to deal with the verification results.
- Actions available from the Payees section include:
Note: The manage payees function can be filtered for multiple results by selecting the check-boxes on the left of records and the manage payees link that appears under the action list on the right of the screen.
2. Records which have not been onboarded and do not exist in your payees list:
- These records will display a
Add New Payee and 
Onboard New Payee options on the right of the record result and when opening the record to view the detail.
- Add New Payee can be used when the payee details are readily available and can be internally self onboarded.
- Onboard New Payee can be used when the payee details are not readily available and user would like to send the payee an onboarding invite to collect their details for verification.
